Premium Parts offers multi ways for payment, wire transfer, Paypal, check, all work for us.

Yes, we can discuss setting up the terms with our clients after 5 jobs. We will require a 50% deposit in advance for all the tooling orders and other jobs over $10k.

Simply complete the quote through our link (https://www.premiumparts.com/request-a-quote). Input all the relevant information, follow the tips to submit your files and describe the job. After getting a reactive page of successful submission, the whole process is done.

We can accept most of the 3D file formats like SolidWorks (.sldprt)/ ProE(.prt) / IGES(.igs) / STEP (.stp) / Parasolid (.x_t)/.stl. We can also use 2D drawing (.pdf) for quote against the parts with simple structure. All the other files formats are not listed above but can be read in SolidWorks/ProE/UG will be also fine for us.

We can generally quote you back within 24 hours in most cases. Depending on the complexity of the project, we ensure to send you a competitive quote no exceed 48 hours.

Yes, we allow all of our clients to supply their own materials for quote and production if needed. However, we have to validate the quality of these materials against the desired end-use and integrate it into the manufacturing process to produce excellent parts as required.

Our lead times will be being quoted in calendar days.

We don’t generally provide the breakdown list like this. But we can provide it to you after discussion if really necessary.

New customers will require cash in advance before starting the job. For customers with setting up the term with Premium Parts, we can accept the PO to start.

We don’t offer the expedited services as we generally give the quote to our clients within a fairly fast lead time we can provide. Please consult us on how quickly we can finish your urgent job without an occurring expedited fee.

Yes, you can do so. But customers will need to pay the cost for the work we have done. Premium Parts can provide photos to prove it.

You can track your job status from our project manager or sales team via emails, and generally you will get a response within 12 hours. Or you can call our sales team hotline for any instant helps.

Only the uncompleted parts and available changes can be accepted during the productions.

Typically, we follow the general tolerances DIN ISO 2768 standard if the printing doesn’t specify the tolerances. Theoretically, the best tolerance we can achieve for machined parts is 0.005mm and for machined plastic, the best tolerance we can achieve is 0.01mm.

Generally, our quality standard is keeping parts smooth and free of scratch. That means we would keep machined marks as it or hand sanding the parts to smooth. We can also apply series of finishes like painting or plating if required.

Our typical lead time for prototyping is 4-7 days. For low volume production, the typical lead time is 15-20 days.

We can use our accounts for parts’ shipping and add the cost to the invoice. We are the exporter and we can generally get a larger discount compare to our clients as our experiences.

We offer international priority and economic shipping methods.

Our standard shipping term is Ex Works (EXW). The customer is responsible for shipping costs and imported tax.

No, to ensure strict compliance to client’s design and specifications, we do not make design drawings and 3D CAD models for our clients. We only accept drawings and process them as required to match design for manufacture standards (DFM) to produce error-free production parts.

We can sign the NDA (Non-disclosure Agreement) with our customers before placing an order.

Premium Parts’ intelligent team can provide you with the fastest lead time and perfects custom-build products at the lowest cost.

We locate at No.11 Yingcheng 3 road, Chang’an town Dongguan city, Guangdong province, 523877, CN. And welcome our clients to visit us.